Frequently Asked Questions


1) Is the process really fast and easy? (What's your Process?)

It’s as easy as ordering the #1 #2 or #3 value meal at your favorite fast-food joint: Choose a Small, Medium or Large stock Video Short package, or create your own, off the charts X-Large custom Video Short to create anything you can imagine. Anything is possible and the impossible just takes a little longer.

CLICK HERE TO SEE THE VIDEO SHORTS PACKAGE MENU

2) HOW LONG DOES IT TAKE TO DELIVER MY VIDEO SHORT(S)?

We can usually deliver the final product within 14 business days. If you "gotta have it now," we will do our best to help meet your deadline. Custom videos can take a bit longer but we always try to exceed expectations not timelines.

3) WHAT IS YOUR REVISION POLICY?

Our package videos provide for up to two rounds of revisions, while custom videos may require some more time for tweaking and fine tuning. Since we guarantee your satisfaction, we will make revisions that make you happy.

4) HOW LONG ARE YOUR VIDEOS?

Our standard package videos range from :15-:30 seconds in length and our custom videos are any length you’d like.

5) DO I OWN THE FOOTAGE AND FINISHED VIDEOS?

You own the exclusive rights to the finished, edited commercial, however, we reserve the right to use the raw footage for other non-competing video projects. For instance, if we produce a video for you featuring a woman running by a lake wearing your brand of running shorts , we reserve the right to use that footage on a video for a non-competing product or service where we need lifestyle footage of a woman running by a lake.

6) HOW DO I GET STARTED?

Just drop us an email or call us and ask lots of questions. You’ll actually talk to real human being and a member of our production team. If you like what you hear, fill out the form HERE with the details you want us to know about the product, features and benefits, etc. Remember no one knows your product better than you, so include everything you think will help us tell it and sell it! Once we get all of the assets in house, we’ll deliver the firm timeline and delivery date.

7) IS MY SATISFACTION GUARANTEED?

Absolutely. If you’re not satisfied, let us know. We’ll make it right. It’s that simple.